If an applicant does not have access to vMPF/vPC, who should they contact?

The correct choice is to contact the MPF/CSS because these offices are specifically designated to assist service members with issues related to their personnel records and the online systems that manage such data. The Military Personnel Flight (MPF) and Customer Service Section (CSS) are equipped to address access problems with vMPF (Virtual Military Personnel Flight) and vPC (Virtual Personnel Center), providing the necessary support to resolve issues like password resets, account access, and technical difficulties.

The other options, while helpful in different contexts, do not specifically address access to the vMPF/vPC systems. The Career Services Center typically focuses on civilian career opportunities and job placement rather than technical issues with military personnel systems. The Base Legal Office primarily handles legal matters and inquiries, which would not include access issues related to personnel management tools. The Civilian Personnel Office deals with civilian employee matters and personnel records, making it less relevant for active military personnel experiencing trouble accessing their military records online.