What action should a CSS take upon receiving a roster from the unit commander related to SDAP?

When a Customer Support Specialist (CSS) receives a roster from the unit commander related to the Special Duty Assignment Pay (SDAP), the most appropriate action is to assist members with completing AF Form 2096. This form is essential for documenting any changes to the members' special duty assignments and is crucial for ensuring that they receive the correct pay. By helping members accurately fill out this form, the CSS ensures that all required information is submitted, which facilitates a smooth and efficient processing of payment.

The other options, while they may seem relevant, do not directly contribute to the primary goal of ensuring the members receive their SDAP appropriately. Distributing pay immediately without the necessary forms could lead to issues in accuracy and compliance. Deleting inactive members from the roster is not typically the responsibility of the CSS in this context; instead, maintaining accurate records through the proper forms is critical. Compiling a new roster list without processing the necessary forms does not address the immediate need for accurate documentation related to individual pay status. Thus, assisting with the completion of AF Form 2096 is the action that best supports the members and the process.