Which of the following is a responsibility of the CSS regarding the Special Duty Assignment Pay (SDAP) Program?

The responsibility of assisting members with completing the AF Form 2096 is indeed a key task for the CSS (Customer Service Support) in the context of the Special Duty Assignment Pay (SDAP) Program. The AF Form 2096 is used for various personnel actions, including the documentation necessary for members to request and establish eligibility for SDAP. By guiding service members through the completion of this form, the CSS ensures that the application process is done correctly and that all necessary information is clearly provided.

This support role is crucial because it helps to streamline the process for members, making it easier for them to benefit from SDAP, which is designed to provide additional compensation for service members in certain defense-related duties that are deemed to be more demanding or carry more responsibility. When members receive proper assistance from the CSS in filling out forms accurately, it also reduces the likelihood of errors that could delay the approval of their SDAP.

The other responsibilities listed, such as approving SDAP, calculating amounts, and distributing payments, typically fall under different roles within the administration or finance functions rather than being within the purview of the CSS. The CSS focuses more on providing support and guidance to personnel rather than the financial management aspects.